Live From The Valley

PRIVACY

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these terms and conditions, privacy statement and disclaimer notice and any or all agreements:
"Client", "You" and "Your" refers to you, the person accessing this website and accepting the company's terms and conditions.
"The Company", "Ourselves", "We" and "Us" refers to our company.
"Party", "Parties", or "Us", refers both the client and ourselves, or either the client or ourselves.

All terms refer to the offer, acceptance and consideration of the payment necessary to undertake the process of our assistance to the client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the client's needs in respect of the provision of the company's stated services/products, in accordance with and subject to, prevailing English law.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

PRIVACY STATEMENT

We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers.

Parliament has created specific offenses for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

CONFIDENTIALITY

We are registered under the Data Protection Act 1998 and as such, any information concerning the client and their respective client records may be passed to third parties. However, client records are regarded as confidential and therefore not be divulged to any third party, other than our manufacturer/supplier(s) and if legally required to do so to the appropriate authorities.

Clients have the right to request sight of, and copies of any and all client records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this company will only be in connection with the provision of agreed services and products.

DISCLAIMER

EXCLUSIONS AND LIMITATIONS

The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

• Excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company's literature
• Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

PAYMENT

All major credit/debit cards and PayPal are acceptable methods of payment. Our terms are payment in full within thirty days. All goods remain the property of the company until paid in full. Monies that remain outstanding by the due date will incur late payment interest at the rate of 2% above the prevailing Bank of England’s base rate on the outstanding balance until such time as the balance is paid in full and final settlement is reached.

We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via collection agencies and/or through the small claims court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

CANCELLATION POLICY

Minimum 24 hours notice of cancellation is required in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.

TERMINATION OF AGREEMENTS AND REFUNDS POLICY

Both ourselves and our clients and have the right to terminate any services agreement for any reason, including the ending of the services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway.

Any monies that have been paid to us which constitute payment in respect of the provision of the unused services shall be refunded.

AVAILABILITY

Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market.

You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the company. The company does not warrant that the service you thereby indemnify this company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

LOG FILES

We use IP addresses to analyse trends, administer the site, track the user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL.

This information is not shared with third parties and is used only within this company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

COOKIES

Like most interactive web sites this company's website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

LINKS TO THIS WEBSITE

You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

LINKS FROM THIS WEBSITE

We do not monitor or review the content of other party's websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them.

This company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

COPYRIGHT NOTICE

Copyright and other relevant intellectual property right exists on all text relating to the company's services and the full content of this website.

This company's logo is a registered trademark of this company in the United Kingdom and other countries. The brand names and specific services of this company featured on this website are trademarked.

COMMUNICATION

We have several different e-mail addresses for different queries. This and other contact information can be found on out contact us link on our website or via company literature or via the company’s stated telephone, facsimile or mobile telephone numbers.This company is registered in England and Wales, Number 04397352. Registered office 1 Andover St, Birmingham B5 5RG

FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligation under any agreement which is due to an event beyond the control of such a party including but not limited to any act of God, terrorism, war, political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen.

Any party affected by such event shall forthwith inform the other party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any agreement contained herein.

WAIVER

Failure of either party to insist upon strict performance of any provision of this or any Agreement or the failure of either party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any agreement. No waiver of any of the provisions on this or any agreement shall be effective unless it is expressly stated to be such and signed by other parties.

GENERAL

The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the company to enforce any of the provisions set out in these terms and conditions and any agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these terms and conditions or any part thereof, or the right thereafter to enforce each and every provision.

These terms and conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the company.

NOTIFICATION OF CHANGES

The company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our sites customers' personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change.

Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the agreement between us and the client. Accessing of this website and/or undertaking of a booking or agreement indicates your understanding, agreement to and acceptance, of the disclaimer notice and the full terms and conditions contained herein. Your statutory consumer rights are unaffected.

PRIVACY

We will have the right to collect, share and use your information in accordance with our privacy policy, which is incorporated by reference in these terms. In addition, the artist or band may have access to and use of information you provide in connection with your membership to the Fan Club. Use includes, but it not limited to, sending email newsletters, updates or content related to the artist or band. These messages may be required as part of membership to ub40.global, at the discretion of the artist or band.

ub40.global understands the concerns that its members and other users of its web site (the “Site”) have about the collection, use, and disclosure of their personal Information while online. Accordingly, we have established this privacy policy to make you aware of the information collection and sharing practices of the Site. This privacy policy only applies to transactions described in this privacy policy.

Please review this policy periodically as we may update it from time to time.

WHO WE SHARE YOUR DATA WITH AND WHY

We will process the data you supply in order to provide any service you have requested when you sign up on our website. We may also use share your data with the following groups where necessary to provide a service to you.

• The Company - Within UB40 and our direct management family of companies to provide marketing services, band information and details of upcoming tours and events.
• Data Processors - With our third-party service providers who provide the IT services and infrastructure for hosting our website and mobile app, and communications services such as email, SMS, push notifications and other methods of communicating information with you.
• Event Organisers - We may share your information with venues and event partners to enable the running of events and for other reasons described in their privacy policies. If an organiser or event partner wishes to provide you with third-party marketing you will be given the option to subscribe when interacting with us.
• Third-parties - We work with partner companies to provide additional goods and services purchased via our website. These include (but are not limited to) merchandise, physical and electronic music sales, and event tickets. We may share your information with these service providers to allow them to complete any transaction with you.
• Legal - Government agencies and authorised bodies where required by law.

YOUR IP ADDRESS

Like most ecommerce websites, each time you visit the site, we automatically collect you IP address and the web page from which you came. We use this information to administer and optimize the site for you and to diagnose problems with our site. We use your IP address to help identify you and to gather broad demographic information about you.

COOKIES

Like most websites, the site uses cookies to keep track of your purchases and other activity on the site and enhance your experience on the site. We also use cookies to deliver content specific to your interests, to save your password, and if you choose, to save other personal and financial information so you do not have to re-enter it each time you the visit the site. Third parties advertisers on the site may also place cookies on your browser. If you wish to disable these cookies the “help” portion on the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas on the Site.

PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
• If you have previously agreed to us using your personal information for the direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ub40.global

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the data protection act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to UB40 PO Box 15345, Birmingham, B9 9GJ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

FINANCIAL INFORMATION

We use your financial information to check your qualifications and bill you for and otherwise facilitate your purchase of products and services.When you make a purchase on the site, we will provide your financial information to our service providers and to such third parties as we determine necessary to process your transactions. These third parties may include the credit card companies and banking institutions used to process the transaction. Any of these various third parties are authorised to use your financial information in accordance with their own privacy policies, over which we have no control.

SECURITY PRECAUTIONS

Whenever we obtain your personal Information, we use commercially reasonable efforts to protect it from unauthorised access or disclosure. While we will use such efforts, we cannot and will not act as insurers of the security of your Personal Information transmitted over the internet. Accordingly, we assume no liability for any disclosure of data due to error in transmission, unauthorised third party access or other acts or omissions beyond our reasonable control. If you are a member of UB40.global you should note that when you complete your “Member Profile,” this information can be viewed by other members. Accordingly, you should not provide any information in your member profile that you do not wish to sharewith third parties and you should have no privacy expectations with respect to the information contained within it.

WARNING ABOUT ONLINE DISCLOSURE OF INFORMATION

You should be aware that if you voluntarily disclose information online in a publicly accessible area, such as in your member profile, a message board or chat room, that information may be collected and used by others. We do not control the actions of our users. If you disclose personal Information in your member profile, message board, or any other publicly accessible place on the Internet, you do so at your own risk and should understand that your submitted information may be collected and used by others to send you unsolicited messages, advertisements, or for other purposes. Please remember that protection of your privacy begins with you. You are solely responsible for maintaining the secrecy of any password you use to register, and you should always be careful and responsible whenever disclosing information online.

INVALIDITY OF SPECIFIC TERMS

If any provision of these additional terms or any document incorporated by reference is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of such documents remain in full force and effect.

LEGAL

You agree to indemnify and hold UB40.global, ndmcreative.co.uk as well as their subsidiaries, affiliates, owners, associates, licensees, licensors, officers, agents and other partners and employees (the "indemnified parties") harmless from any claim, demand, action, damage, loss, or expense, including without limitation, reasonable solicitors fees, incurred in connection with any suit or proceeding brought against any or the Indemnified parties arising out of your use of the Site or alleging facts or circumstances that could constitute a breach of any provision of these Terms by you. If you are obligated to indemnify any of the Indemnified Parties, such party will have the right, in its sole exclusive discretion, to control any action or proceeding and determine whether they wish to settle it, and if so, on what terms.

The site is based in and operated from the United Kingdom. Information which you send us by email or which we gather from you when you visit our website is held and processed in the United Kingdom. These terms shall be binding upon and inure to our benefit, and our successors, and assigns. You may not assign these terms without our prior written consent. These terms contain the entire understanding of the parties regarding their subject matter, and supersede all prior and contemporaneous agreements and understandings between the parties regarding their subject matter. The Terms and the relationship between you and us shall be governed by the laws of the United Kingdom without regard to any conflict of law provisions. No failure or delay by a party in exercising any right, power or privilege under these Terms shall operate as a waiver thereof. The invalidity or unenforceability of any of these terms, all of which we shall remain in full forces and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to the use of the site or the terms must be filed with one (1) year after such claim or cause of action arose or be forever barred. The section titles in the Terms are for convenience only and have no legal or contractual effect.

You agree that any dispute arising out of or relating to these Terms or your use of the Site will be submitted to confidential binding arbitration in the United Kingdom. The arbitrators’ award will be binding and may be entered as a judgement in any court or competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms will be joined to an arbitration involving any other party subject to these terms, whether through class arbitration proceedings or otherwise. Notwithstanding  the Foregoing, to the extent you have in any manner violated or threatened to violate the intellectual property rights of UB40.global, ndmcreative.co.uk, these persons or entities may seek injunctive or other appropriate relief in the United Kingdom, and you consent to exclusive jurisdiction and venue in such courts.

Please take time to read the following Terms and Conditions

1. Non-refundable booking feesapply to all ticket purchases.
2. Tickets ordered via our online shop are e-tickets. You will receive a confirmation email at time of purchase and a subsequent email (3 weeks prior to the event) with your barcodes for scanning. Please check both your inbox and spam folder as sometimes these emails get marked as junk. If you do not receive the barcode email, you can download your tickets by signing into your TicketSellers account (which you will set up when purchasing the tickets).
3. Please look after your tickets and keep them in a safe place. When exchanged on site, wristbands are non-interchangeable and should not be removed for the duration of your ticket. Lost or broken wristbands cannot be replaced so please look after them.. Please keep your tickets on you for the duration of the festival. You may be asked to show them again during the event.
4. Without a valid e-ticket, entry into the event site will not be permitted. Last entry to the event is 9.30 pm each night. This includes re-entry for those who have arranged a pass out for exceptional circumstances. No one will be admitted the event after 9:30pm as the box office will be closed.
5. All Ticket Holders should bring personal identification with them regardless of age. Under 18 year olds must be accompanied by a paying adult aged 21+. Proof of age may be requested at the point of entry and at the bars. The festival bars operate a CHALLENGE 25 policy. Parents please keep your children supervised at all times.
6. If the original date is no longer possible for reasons beyond our control we reserve the right to postpone the event to another date.
7. The promoter reserves the right to add, withdraw or substitute artists, and to vary the advertised programme and timings with no liability to refund tickets.
8. Ticket Holders consent to inclusion in official photographic, visual and audio promotion of the festival.
9. The promoter reserves the right to refuse admission or to eject a ticket holder for unreasonable, abusive or dangerous behaviour. The festival operates a zero tolerance policy towards abuse of our staff and volunteers.
10. The Premises Licence Holder and / or the event promoters will not be held liable for any loss, injuries or damages sustained at the event including damage, theft or losses to property and motor vehicles, if the cause is due to the negligence of the ticket holder or the unforeseeable actions of other patrons or third parties.
11. No animals (except guide dogs) are permitted into the festival site.
12. Alcohol is not permitted to be brought into the festival. There are well stocked bars within the festival.
13. Please no glassware (bottles, glass, jars etc) on site. Leave these items at home. If you wish to bring soft drinks with you, these need to be in sealed plastic bottles or cans. Security staff reserve the right to dispose of opened containers of soft drink upon entry to the festival.
14. Ticket holders may be subject to a search on entry, before or during the event.
15. Exposure to loud music may cause damage to hearing, please bring ear defenders / plugs if you require them.
16. Please no audio or video recording of any kind without prior permission of the organisers.
17. No stalls or market-sellers without prior permission of the organisers.
18. Sorry there is no Camping available in Moseley Park. Please do not bring tents or gazebos of any size to the festival.
19. Ticket holders found using illegal drugs will be asked to leave the festival and the police will be informed.
20. The climbing of trees and swimming in the lake in Moseley Park is prohibited.
21. Refund Policy – With the exception of event cancellation we are unable to provide refunds under any circumstances. This is in line with other UK festival policies. All booking fees are non-refundable
22. Anyone aged 18 and over with a disability and proof of this disability (e.g. front page of PIP/DLA, front page of Attendance Allowance letter, evidence you are registered severely sight impaired, recognised dog assistance ID card) can apply to get a free ticket for a Personal Assistant. You cannot apply for refunds on tickets already bought by your Personal Assistant.
23. Those aged 12-15 with a disability can apply for a free ticket for themselves but they will still need to attend the festival with a full paying adult aged 21+.
24. We will be regularly updating our Covid guidelines based on government recommendations/guidance.
25. We will take reasonable steps to comply with any relevant guidelines intended to reduce the spread of COVID 19 and we will make you aware of these measures with as much notice as is reasonably possible. This may include, but not limited to, specific entry requirements
26. Please note that this event is a no re-entry event. Once you have changed your ticket for a wristband you only be allowed to leave and re-enter under exceptional circumstances. You will need to register with our pass out team at the box office on the day of the event.
27. In light of the current COVID 19 pandemic, you understand that there are particular risks associated with attending any outdoor gathering (including the event). We will take reasonable steps to comply with any relevant guidelines intended to reduce the spread of COVID 19 and we will make you aware of these measures. However, we cannot be responsible for the behaviour or health of other Festival attendees and cannot effectively ensure that no attendees at the Festival will have COVID-19. Accordingly, we will not be responsible if you catch COVID-19 at the Festival or for any illness or death of any Festival attendees caused by COVID 19.
28. You understand and accept that you will be attending the event and using any facilities on-site at your own risk.
    To help us to reduce the spread of COVID 19, we ask that you
    • a/ Do not attend if you are required to self-isolate as per the government guidelines at the time of the event.
    • b/ follow all guidelines and/or entry requirements notified by us to you and which will apply to your attendance at the Festival. This may include testing on entry or prior to attending the Festival. We may be required to amend our guidelines before or during the Festival and ask that you comply with any updated guidelines notified to you;
    • c/ follow all government guidelines (which may be updated from time to time);
29. 29. You understand that we have the right, at our complete discretion, to:
    • a/ refuse entry to any attendee who we reasonably believe may display COVID 19 symptoms or who may not have followed Government guidelines or our guidelines or entry requirements;
    • b/ require that any attendee leaves the event where we reasonably believe that they may not be complying with these terms or any of our or Government guidelines in force in relation to COVID-19.

Enough with the rules! We do hope you have top weekend listening to the best of Jazz, Funk & Soul in the beautiful surroundings of Moseley Park

Please take time to read the following Terms and Conditions

This privacy policy is for this opt in for Moonshine Collective Promoter database and tracking via UB40’s website served by [SPRINGBREAK FESTIVALS LTD, 82 FAZELEY STREET, DIGBETH, BIRMINGHAM, B5 5RD] and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of the UB40 website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA & GDPR May 2018

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into affect from May 2018. We will update this policy accordingly after the completion of the UK's exit from the European Union.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer / device.

What are cookies? Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.

Contact & Communication With us

Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in 'The policy' above.

Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in 'The policy' above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

Our EMS (email marketing service) provider is; Mailchimp and you can read their privacy policy here

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media. Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page. You can find further information about some social media privacy and usage policies in the resources section below.