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View Full Version : ADAM Help! getting desparate now. 48 hour chat is only


Helena
15th May 2004, 10:59 AM
I recently got a new pc and when i tried to get into chat it said

<blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr>

DigiChat requires a Java compatible web browser to run.

<hr></blockquote>

so i noticed on previous posts about chat that you put up this link to install Java http://www.java.com/en/index.jsp.

However, after it seemed to have downloaded it, a window came up that said

<blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr>

WINDOWS INSTALLER

This installations package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid installer package.

<hr></blockquote>

So i have no idea what to do now. 48 hour chat is looming so i'm defo gonna need it up and running. It's a brand new pc that i got so i hardly imagine it's not compatible.

Any suggestios?

cheers

Helena :)

[ 18 May 2004: Message edited by: Helena ]</p>

Degenerate
16th May 2004, 10:04 PM
what you should try first is going to windows update and getting the latest patch/update for ie and that should be enough

Helena
17th May 2004, 08:26 AM
erm, thanks for the help but any chance you can put that into english. I admit that i'm absoloutly crap with computers and really havn't got a clue what your talking about. Is what your talking about doing to do with the internet or my pc? Where can i find windows update? :confused:

cheers

jacqueliene.
17th May 2004, 08:43 AM
just update your windows Helena :D

go to start and on top of the programlist there is windows update and go there hmmm I know what I mean lol hope you understand what I am saying graemlins/laff.gif

think It would help if I told ya in dutch graemlins/bigwink.gif


graemlins/love.gif jacqueliene

Helena
17th May 2004, 08:48 AM
cheers tessa

i'm at work at the mo but i'll try it when i get hom. graemlins/bouncegrey.gif

Mike.
17th May 2004, 11:35 AM
<blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr>Originally posted by Helena:
[b]cheers tessa

i'm at work at the mo but i'll try it when i get hom. ;)

Skirge, The Chef
17th May 2004, 05:07 PM
http://www.java.com/en/download/windows_automatic.jsp

u will need that :D

Helena
18th May 2004, 10:45 AM
OK now i'm really stuck. I did the windows update thing like tessa instructed but it came up with about 20 different updates to choose from. Most of them didn't seem relevant but i chose i few that i thought may do the trick. Hasn't worked though unfortunately as when i try downloading java it still comes up with the same message and i still can't get into chat.

any more ideas? graemlins/bouncegrey.gif

Mike.
18th May 2004, 10:51 AM
Emigrate to Papua New Guinea ;)

jacqueliene.
18th May 2004, 12:16 PM
best thing is too update all Helena :D

But what I did at last send a email to java.com and ask what the problem could be and as shocked as I was lol I could come in the chat the day after not sure if the email did his work but try it graemlins/bigwink.gif

hope you works out for you graemlins/friends.gif


graemlins/love.gif jacqueliene

Skirge, The Chef
18th May 2004, 12:17 PM
What version on windows u running ?
and when u do the updates it will tell u what ones are crytical they r the ones u need to download...for winxp sp1 there should be about 19 updates...

But that java link i sent u should work its the one si have to use..

Helena
18th May 2004, 01:18 PM
<blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr>Originally posted by [RwS]Skirge:
What version on windows u running ?
and when u do the updates it will tell u what ones are crytical they r the ones u need to download...for winxp sp1 there should be about 19 updates...

But that java link i sent u should work its the one si have to use..<hr></blockquote>

hiys skirge

i got windows xp. it said there were 2 critical ones which i downloaded and 19 others - i few of which i downloaded but most of them didn't seem relevant at all. but it still won't let me download java :( . may try sending e-mail to java like tessa said.

Skirge, The Chef
18th May 2004, 01:25 PM
Hi :D
Wont let u download java from the link i posted ?
http://www.java.com/en/download/installed.jsp

if u cant get the download that may ne down to a firewall if ya running one or try shutting down the winxp firewall....

Helena
18th May 2004, 02:50 PM
<blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr>Originally posted by [RwS]Skirge:
Hi :D
Wont let u download java from the link i posted ?
http://www.java.com/en/download/installed.jsp

if u cant get the download that may ne down to a firewall if ya running one or try shutting down the winxp firewall....<hr></blockquote>

thanks skirge

no it won't let me download it from yer link either. how do i shut down the winxp firewall?

Skirge, The Chef
18th May 2004, 03:55 PM
Ok ya Winxp firewall may not be running but check by doing this
Start Menu/Control Pannel/top left click classic view/network connections/
U should see ya connection, right click on it go to properties, in the window
u will see the advanced tab at the top clcick that then make sure there
is NO tick in the box for the xp firewall..that will be that switched off..

If u ant running any other fire wall u should be able to get the download
http://www.java.com/en/index.jsp

goodluck

Helena
18th May 2004, 07:04 PM
thanks again skirge. i just tried that and theres defo no tick in the firewall box. Any more ideas? sorry to keep troubling you rofl. graemlins/friends.gif

Skirge, The Chef
18th May 2004, 07:24 PM
:D np i dont mind...

right so its not ya firewall stopping u getting the download, em if u use icq or msn messenger i can send u it..
MSN = UTWTFCLAN@hotmail.com
ICQ = 120-470-540

Helena
18th May 2004, 09:05 PM
dunno what yer on about mate but i just added you to msn graemlins/bouncegrey.gif

Helena
19th May 2004, 07:54 AM
cheers for that file Skirge - finished downloading about 10:30 last night. Havn't had chance to test chat yet but i'll do it when i get home (at work now). graemlins/friends.gif

Skirge, The Chef
19th May 2004, 08:33 AM
NP :D ya welcome just hope it works or i am stuck on what to try next

Helena
19th May 2004, 07:30 PM
Erm, just got home and tried chat. It's looking a bit better coz it no longer says

<blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr>

DigiChat requires a Java compatible web browser to run.

<hr></blockquote>

like it did before. But now all it says is:-

<blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr>

please be patient as the rooms loads

<hr></blockquote>

On my pc at work i've always had this problem because i think that they have done something to stop us going into chat rooms and stuff. So i don't think the problem is java anymore - but something to do with maybe my security settings or something.

any more ideas? graemlins/bouncegrey.gif

Skirge, The Chef
20th May 2004, 03:46 PM
If u r getting the room loading message
then its gonna work u r on 56k it takes ages for the room to load just keave it it should open up the room...

Debby
20th May 2004, 03:48 PM
hey hun hows you, when you got time can u help me with my media player pls it wont work

Taffy aka SuzieQ
20th May 2004, 06:16 PM
Debby i had that prob i just re-downloaded it,it works fine now. :D
Big love n hugs Sue xxxxxxxxxxxxxxxx graemlins/friends.gif graemlins/love.gif graemlins/kiss.gif graemlins/friends.gif

Skirge, The Chef
20th May 2004, 06:22 PM
Hi :D
win media player does it all the time get the latest version..
http://www.microsoft.com/downloads/results.aspx?productID=E5F013AC-393C-419D-A2D5-7DB134CC1B32&freetext=&DisplayLang=en

Taffy aka SuzieQ
20th May 2004, 06:26 PM
Wow Skirge you so blinkin clever you should give lessons,i'd pay ya anyday. graemlins/bouncepurple.gif graemlins/smokin.gif graemlins/bouncered.gif
Big love n hugs Sue xxxxxxxxxxxxxxxxxxxxxxxx graemlins/friends.gif graemlins/love.gif graemlins/kiss.gif graemlins/friends.gif

Skirge, The Chef
20th May 2004, 06:50 PM
LOL :D ~

Well the blinkin bit was right i blinked and missed ya post.......