View Full Version : can't get in to board

21st October 2001, 05:46 PM
my friend geordie 1 email Tanya.Robinson@trw.com has had trouble accessing the board. she gets the message....

The server encountered an internal error or misconfiguration and was unable to complewte your request. Please contact the service administrator, admin@boxuk.dvsr.co.uk and inform them...etc

she has emailed twicw now without reply.
please help !!!!!!!!!!!!!!


22nd October 2001, 10:04 AM
hi robert.

I'd like to help, but i need more information to do so. I need to recreate the scenario where tanya has the problems so i can replicate it from my end and see what goes wrong.

I need the following info.
What type of machine (pc/mac)?
what o/s version (win 98/win 2000/ etc...)?
what browser & version(IE v5.5/IE v6.0/NS v4.7/etc..)
What page as the last ok one (http://www.ub40.co.uk/cgi-bin/ultimatebb.cgi?ubb=reply&f=3&t=000171)?
What was clicked to generate the error?

As much of that as possible would help. The most important 2 are the last 2 questions.